Everything to launch and tune your agent.
Connect your channels, train the agent on your own material, plug in your data, test before publishing, and follow what happens next.
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The agent
The brain and instructions
The brain is the agent's instructions: what it knows, its tone, its rules. You write them in plain language and insert capabilities by typing "/".
Model and reasoning
The engine that powers the agent. Fast models are included; the most powerful ones activate with your own provider key.
Automations
What the agent does on its own, beyond replying. You enable what it's allowed to do without intervention.
Connect your data
Connect your catalog, stock or prices live. The agent reads the data in the moment, never a stale copy, and always cites its source.
Connect Airtable
Connect an Airtable base in read mode. Ideal when your catalog already lives in Airtable.
Connect NocoDB
Connect a NocoDB table, the self-hosted no-code database in the style of Airtable.
Connect your API (REST)
Connect any HTTP endpoint that returns JSON: your own system, an ERP, a PIM. It's also the path to a custom tool.
Import a file
Import a file or paste your data. Perfect for a catalog that doesn't change often, with no permanent connection.
Knowledge base
Everything your agent knows lives here: your documents and your data, indexed so the agent finds the right answer and cites exactly where it comes from.
Testing: sandbox and scenarios
Put your agent through real cases, first one-on-one, then across a battery of scored scenarios, before a single customer talks to it.
Publish and version
One click to put the agent live. Every publish is a version: compare, restore, keep the history.
Channels
Connect a channel
Your customers write on WhatsApp, Instagram and Messenger. Connect each channel once; every conversation lands in the same inbox.
Connect WhatsApp
Link your WhatsApp Business number to Magnitude to reply to your customers, with your AI agent and your team, in one place.
Connect Instagram
Connect your professional Instagram account to receive and reply to direct messages from Magnitude.
Connect Messenger
Connect your Facebook Page to manage all your Messenger conversations from Magnitude.
Conversations
Replying to customers
All your conversations, all your channels, in one inbox: the customer on one side, your team and the AI on the other, with one-click takeover.
Handoff to a human
The agent handles most exchanges on its own, but knows to step aside on the cases that need a human, without the customer having to repeat themselves.