Give it a name, a role, your data and your rules. It learns your catalog, replies in your tone, cites its source and knows when to hand off. Zero code, ready in a few hours.
Your customers send several short messages, one after another. Most chatbots answer each one separately. Ours waits, reads everything, and gives a single real answer.
Same customer, same 30 seconds. On the left, the AI replies to each message without ever grasping the real question. On the right, Magnitude waits, reads everything, and answers in one go.
The agent's brain is a text you write: its tone, its rules, its limits. Type "/" to insert a capability, the way you mention someone with @.
It reads your catalog, your stock and your prices in real time, and searches your documents to answer accurately, every time.
Write like a customer, see every reply and every source, before it talks to a single real customer.
One click to put it live. Every publish is a version: compare, restore, keep the history.
Capabilities you switch on in its instructions, and automations that run in the background to qualify, prioritize and close.
Answers from your documents and always cites its source.
Hands off, with a message sent to the customer before the transfer.
Shows your items with photo, price and link, or a free-form card.
Tappable choices under the message to guide the conversation.
In the background: New → Qualified → Converted, and the deal value.
Tracks the customer's mood and notifies someone when things go wrong.
A script only knows what someone anticipated. An agent wired to your tools goes and finds the answer, then acts on it.
My order was due yesterday. I travel on Thursday.
I understand your concern about your order. For any delivery question, please check our Order Tracking page or contact customer service.
The customer writes again, or leaves.
Your parcel has been held at the Sfax depot since last night. The carrier is rebooking it for Wednesday before 1pm, so ahead of your trip. I am watching it and will tell you if it slips.
Resolved, no ticket.
Build it, test it, publish it. 14-day free trial.
