Where is my order? I placed it on Monday.
It shipped this morning and arrives Thursday. Here is your tracking link, and returns stay free for 30 days if the size is wrong.
All sectors
For online stores
Turn conversations into conversions
AI agents that recommend products, answer sizing questions, and guide shoppers to checkout, on every channel.
14-day free trial · No card
A customer asks for a warm, dark coat in M. The agent filters the catalog, keeps two items in stock and sends them on WhatsApp with a scarf to complete the look. The customer reserves the black wool coat; the agent sends the payment link and records the $329 lead.
Measured across published workspaces
85%Of conversations resolved without a human
9 sMedian first reply
128 hOf operator time saved per month
The challenge
Shoppers ask before they buy. Silence loses the sale.
A question about size, stock, or shipping is a buying signal. When no one answers in the moment, the cart is abandoned and the customer buys elsewhere, on the very channels where they first reached out.
1
Pre-sale questions go unanswered
Is it in stock, does it fit, when does it ship. A shopper waiting for an answer is a shopper drifting to a competitor.
2
Carts abandoned after hours
Most browsing happens evenings and weekends, exactly when your team is offline and momentum is lost.
3
Every upsell left on the table
Without a guide in the conversation, complementary products and larger baskets simply never come up.
How Magnitude solves it
A shopping assistant that closes the sale
Magnitude knows your catalog, stock, and shipping, recommends the right product, and guides the shopper all the way to checkout, in the same conversation, on every channel.
Product recommendations
AI suggests the right products from what the customer asks for, their size, their budget and your stock right now.
Order support
Track orders, process returns, and answer shipping questions automatically.
Upsell & cross-sell
AI identifies opportunities to suggest complementary products and increase cart value.
FAQ
The questions that come up
Does it read my live stock, or a copy?
Live. It queries your catalog when the question is asked, which is why it can say three left in beige M rather than repeating a product page that was accurate last week.
Can it take the order?
It can confirm availability, hold an item and send the link that starts the checkout. The payment itself stays on your own checkout, where it belongs.
What about sizing and returns questions?
Those are answered from your policy documents, with the source cited, so the answer matches what your returns page actually says rather than a plausible summary of it.
Which platforms does it connect to?
Anything that can expose a catalog: Airtable, a self-hosted base, a CSV, or your own REST endpoint. The agent sends the customer query and reads the response.
Keep going
What to read next.
The agent on Instagram
Direct messages and story replies handled as conversations rather than notifications, answered from live stock and your real prices.
ReadThe agent on WhatsApp
Your customers already write to you there. The agent answers in seconds from your catalog, your pricing and your policies, and puts the thread in a person’s hands the moment it should.
ReadAutomating Instagram DMs
What an agent answers from your stock, and what it hands off.
Read the articleWhat it changed
The deployments, sector by sector, and what moved.
ReadConnect a channel. See what it answers.
Create your agent, connect WhatsApp or Instagram, and watch it handle your real messages. 14-day trial, no card.
No credit card · Live in hours, no code