WhatsAppIs the Aero running shoe in stock in size 42?
Maison Zeryab· AI AgentYes, the Aero Blue is in stock in size 42. It's 15% off this week, and I can apply your loyalty points at checkout. Want me to reserve a pair?
In stock, reserved
← All sectorsFor retail & commerce
Retail customer engagement, reimagined
AI that handles product questions, stock inquiries, and returns, so your team can focus on selling.
Answering in seconds
WhatsApp73%AI resolution
1.2sAvg response
+27%More conversion
The problem
Shoppers ask the same questions, everywhere, all at once
Sizes, stock, returns, delivery: the volume is relentless, and every slow reply is a sale that walks.
Repetitive questions swamp your team
Is it in stock, does it come in blue, when will it ship. The same questions arrive by the hundred and bury your staff.
Answers depend on who is online
Stock, pricing, and policies live in different tools. Replies are slow, inconsistent, and stop entirely after closing time.
Busy DMs turn into missed sales
A ready buyer messages on Instagram or WhatsApp. If the answer comes an hour later, the moment, and the sale, is gone.
How Magnitude solves it
A product expert on every channel, always on
Magnitude knows your catalogue, stock, and promotions, and answers instantly on WhatsApp, Instagram, Messenger, and your site, so your team can focus on selling.
01
Customer asks
Instagram, WhatsApp, or web
02
AI checks stock
Live catalogue and sizes
03
Recommends + promo
Loyalty and tailored offers
04
Sale
Reserved or checked out
In action
InstagramDo you have this jacket in medium? And can I return it if it doesn't fit?
Maison Zeryab· AI AgentYes, the Classic Blue Jacket is in stock in medium. Returns are free within 30 days. I can reserve it and send a secure checkout link. Shall I?
Answered, checkout sent
Product expert AI
Your AI knows your entire catalog, sizes, colors, availability, and compatibility.
Promotions & loyalty
Automatically share deals, loyalty points, and personalized offers in conversations.
Performance insights
Track what customers ask about most, resolution rates, and satisfaction scores.
Your best salesperson, always available
AI that knows your products as well as your best employee, and never takes a day off.
Product recommendations based on preferences
Stock availability across locations
Return and exchange processing
Customer satisfaction tracking
The impact
Faster answers, higher conversion
73%AI resolution rate
1.2sAverage response time
+27%Conversion increase
The questions that come up
Does it know what is in stock in each shop?
If your stock is connected per location, yes, and it answers with the shop rather than sending someone to the wrong door.
Can it handle returns and exchanges?
It reads your policy against the actual order, tells the customer what applies to them, and starts the return rather than describing how.
What about product questions it has never seen?
It answers from your catalogue and your documents and cites the source. When there is nothing to cite it says so and hands over, which is the behaviour that keeps the other answers trustworthy.
Does it work on the channels our customers actually use?
WhatsApp, Instagram, Messenger, email and your website chat, on one thread per customer rather than one per channel.
Keep going
What to read next.
The agent on WhatsApp
Your customers already write to you there. The agent answers in seconds from your catalogue, your pricing and your policies, and puts the thread in a person’s hands the moment it should.
The agent on Instagram
Direct messages and story replies handled as conversations rather than notifications, answered from live stock and your real prices.
What it changed
The deployments, sector by sector, and what moved.
Connect a channel. See what it answers.
Create your agent, connect WhatsApp or Instagram, and watch it handle your real messages. 14-day trial, no card.