Contact
Let’s talk about your customer relationships.
A question, a demo, a project? Write to us. Just like our customers, you’ll get a real answer, fast.
Reach us
Two offices, one email address.
Montreal, Canada
For Canada and the United States. We answer in English or French, Monday to Friday, 9am to 6pm Eastern.
+1 (438) 521-4593Tunis, Tunisia
For Tunisia, North Africa and francophone Europe. We answer in French, English or Arabic, Monday to Friday, 9am to 6pm CET.
+216 28 04 04 50What to expect
A real answer, fast.
Write to info@magnitude-ai.com and a person replies, usually within one business day. It would be awkward to sell responsiveness and keep you waiting.
If you ask for a demo, budget 30 minutes. We configure an agent on your business during the call, using your real content, so you see what it does for you rather than a generic example.
Bring a link to your catalog or FAQ and that is enough to start.
For a technical question, the documentation covers connecting channels, the knowledge base, tools and testing.
Not ready to talk yet? The platform page walks through what the agent does, and the customer stories show what changed for the businesses running it.