Channel
An AI agent for Instagram DMs
Direct messages and story replies handled as conversations rather than notifications, answered from live stock and your real prices.
14-day free trial · No card
WhatsApp, Instagram, Messenger, email and website chat connect. Their conversations land in one inbox, and the agent answers each one from the shop’s catalog, prices and rules.
What it resolves
What it closes without you
Is this still available
It reads stock as it stands now, so the answer is not a promise your shelves cannot keep.
Story replies
A reaction to a story arrives as a thread with the post in context, not as a notification someone has to decode later.
How much is it
It answers with the current price and the link that adds the item to the basket.
Out of hours
The messages that arrive at 23:00 get a real answer at 23:00, which is when most of them arrive.
Setup
What connecting takes
A professional account and one pass through the connect flow. Two routes, depending on how your account is linked.
- 1
An Instagram professional account, business or creator.
- 2
Nothing else: the one-click Instagram login connects the account directly, with no Facebook page.
- 3
The agent that should answer, and the starter questions you want offered.
Human handoff
Where the agent stops
On a complaint, on anything it cannot source from your catalog or your documents, and on request. The thread moves to a named person with everything already read, so nobody asks the customer to repeat themselves.
FAQ
Questions people ask first
Does it reply to story reactions?
Yes. A story reply lands in the same inbox as a direct message, with the story it answers attached, so the reply makes sense in context.
Does it need a Facebook page?
No. The one-click Instagram login connects your professional account directly. You can also paste the account ID and its token by hand; the setup guide shows both.
Can it sell, or only answer?
It reads live stock and pricing, so it can confirm availability, hold an item, and send the link that starts the order.
What happens to comments?
This page is about the direct inbox. Comments are a separate surface and are not answered by the agent.
Connect this channel. See what it answers.
Create your agent, connect the channel, and watch it handle your real messages. 14-day trial, no card.
No credit card · Live in hours, no code