For hotels & restaurants
AI concierge that takes booking requests, answers guest questions, and delivers personalized service across all channels.
14-day free trial · No card
Measured across published workspaces
The challenge
Bookings, questions, and special requests arrive around the clock, from guests who speak different languages. A front desk cannot be everywhere at once, and every slow answer chips away at the experience and the review.
Room service, amenities, directions, the same requests repeat all day and pull staff away from the guests in front of them.
Late-night bookings and pre-arrival questions go unanswered overnight, exactly when a prompt reply would delight.
International guests expect to be understood in their own language. Staffing every language, every shift, is not realistic.
How Magnitude solves it
Magnitude knows your rooms, amenities, and policies, takes spa and table requests, and replies in each guest’s own language, day or night, on WhatsApp, Instagram, and your site.
Answers guest questions about amenities, local attractions, room service, and more, instantly.
Takes spa, restaurant and activity requests with every detail. Connected to your booking tool, it books directly.
Communicates with guests in their language, French, English, Arabic, and more.
FAQ
Both, depending on what you connect. On its own it reads your availability, offers the free slots and hands your team a complete request. Connected to your booking tool, it books directly.
It replies in the language the guest wrote in, on the same thread, without a separate agent per language. For a property whose guests arrive in three languages that is the difference between answering and triaging.
Anything with a factual answer, it answers. Anything that needs the front desk to decide, it passes on with the conversation attached, which is faster than a voicemail at 23:00.
No, and it is not configured to try. It takes the questions that were interrupting check-in, and leaves the judgement calls with the people who should be making them.
Keep going
Your customers already write to you there. The agent answers in seconds from your catalog, your pricing and your policies, and puts the thread in a person’s hands the moment it should.
ReadYour page wired to the same agent as every other channel, with the same catalog behind it and the same rules about when a person steps in.
ReadWhat an agent settles before the front desk, and what it leaves to it.
Read the articleThe deployments, sector by sector, and what moved.
ReadCreate your agent, connect WhatsApp or Instagram, and watch it handle your real messages. 14-day trial, no card.
No credit card · Live in hours, no code
