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Magnitude vs Chatling: AI agent, channels, pricing

Chatling lets you build an AI chatbot from your documents and website, billed in credits. Magnitude is an agent wired to your stock, with the inbox and CRM around it. Two answers to two different needs.

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At a glance

Magnitude

Chatling

ChannelsWhatsApp, Instagram, Messenger, email, website chatWeb, WhatsApp, Instagram, Messenger, Telegram, varying by plan

How the AI is pricedAI agent included in the workspace; pricing on requestAI credits per plan: 200 on Free, 1,750 on Starter, 6,000 on Growth, 35,000 on Scale

Entry priceOn request. 14-day free trial, no cardFree $0 (1 agent, 1 seat); Starter $25/mo; Growth $75/mo; Scale $295/mo, less on annual billing

SeatsTeams and per-member access, no published cap1, 2, 5, then 10

Live dataLive catalogue and stock: Airtable, NocoDB, REST API, files, knowledge baseKnowledge base in characters: 500,000 on Free, up to 100 million

Human handoffHandoff to a named person in the same thread; the AI pausesNot detailed on the pricing page

LanguagesReplies in the customer’s language; support in French, English and Arabic"Over 80 languages"

Testing before publishingTest lab scored on your real conversations, versions and rollbackNot published on the pricing page

Chatling figures read on chatling.ai/pricing in September 2026. Prices change; check the vendor’s page before you decide.

What actually differs

A chatbot or an agent

Chatling answers from what it has read: your pages, your PDFs, up to 100 million characters. That is precise for an FAQ or documentation.

Magnitude answers from what is true right now: the stock in Airtable, the price in your API, today’s availability in a file. The reply cites its source.

What surrounds it

Chatling is the bot. The inbox, the customer record, teams and handing over to a person have to come from somewhere else.

Magnitude ships the whole thing: five channels in one thread, the customer record filled by the agent, a named handoff to a human, the dashboard.

How you pay

Chatling sells credits: 200 on Free, 1,750 on Starter at $25/mo. A busy month eats the quota.

Magnitude sells a workspace; the price is agreed on your channels and volume. The 14-day trial asks for no card.

Before you publish

Magnitude scores every version against your real past conversations, then publishes with a rollback. Chatling offers a visual builder.

For a team that changes its rules often, that is the difference between testing and hoping.

Which one to pick

Chatling is the better fit if

You want an FAQ chatbot on your site, fast and cheap
All your answers live in documents that rarely change
You work alone and do not need a shared inbox
Telegram is one of your channels

Magnitude is the better fit if

Your customers write mostly on WhatsApp and Instagram, often in French
Your answers depend on stock or a catalogue that changes
A small team has to be able to take over a thread in one click
You want each version scored on your real conversations before it goes live

Frequently asked

Does Magnitude read documents too?

Yes: PDFs, pages, FAQs, in the knowledge base. And on top, live stock and prices through Airtable, NocoDB, a file or your API.

Is the Magnitude agent sold in credits?

No. The agent is part of the workspace. Pricing is agreed on your channels and volume, and the 14-day trial is free with no card.

What happens when the bot does not know?

Magnitude hands over to a named person, in the same thread, with a note. The AI pauses and resumes when you hand it back.

How many languages?

The agent replies in the customer’s language. The Magnitude team supports you in French, English and Arabic.

Can we test before publishing?

Yes. The test lab scores every version on your real past conversations; you then publish, with history and rollback.

See the difference on your own messages.

Create your agent, connect a channel and watch it handle your real requests. 14-day trial, no card.