Comparison
Chatling lets you build an AI chatbot from your documents and website, billed in credits. Magnitude is an agent wired to your stock, with the inbox and CRM around it. Two answers to two different needs.
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On WhatsApp, a customer asks whether the navy jacket is available in M for Friday. Nine seconds later the agent replies with a photo of the jacket, 4 in stock in size M, express delivery on Thursday and a button to reserve.
At a glance
| Criterion |  Magnitude |  Chatling |
|---|---|---|
| Channels | WhatsApp, Instagram, Messenger, email, website chat | Web, WhatsApp, Instagram, Messenger, Telegram, varying by plan |
| How the AI is priced | AI agent included in the workspace; pricing on request | AI credits per plan: 200 on Free, 1,750 on Starter, 6,000 on Growth, 35,000 on Scale |
| Entry price | On request, after a demo | Free $0 (1 agent, 1 seat); Starter $25/mo; Growth $75/mo; Scale $295/mo, less on annual billing |
| Seats | Teams and per-member access, no published cap | 1, 2, 5, then 10 |
| Live data | Live catalog and stock: Airtable, REST API, files, knowledge base | Knowledge base in characters: 500,000 on Free, up to 100 million |
| Human handoff | Handoff to a named person in the same thread; the AI pauses | Not detailed on the pricing page |
| Languages | Replies in the customer’s language; support in French, English and Arabic | "Over 80 languages" |
| Testing before publishing | Test lab scored on your real conversations, versions and rollback | Not published on the pricing page |
Chatling figures read on chatling.ai/pricing in September 2026. Prices change; check the vendor’s page before you decide.
In detail
Chatling answers from what it has read: your pages, your PDFs, up to 100 million characters. That is precise for an FAQ or documentation.
Magnitude answers from what is true right now: the stock in Airtable, the price in your API, today’s availability in a file. The reply cites its source.
Chatling is the bot. The inbox, the customer record, teams and handing over to a person have to come from somewhere else.
Magnitude ships the whole thing: five channels in one workspace, the customer record filled by the agent, a named handoff to a human, the dashboard.
Chatling sells credits: 200 on Free, 1,750 on Starter at $25/mo. A busy month eats the quota.
Magnitude sells a workspace; the price is agreed on your channels and volume. A demo shows you the agent on your own messages.
Magnitude scores every version against your real past conversations, then publishes with a rollback. Chatling offers a visual builder.
For a team that changes its rules often, that is the difference between testing and hoping.
Choosing
FAQ
Yes: PDFs, pages, FAQs, in the knowledge base. And on top, live stock and prices through Airtable, a file or your API.
No. The agent is part of the workspace. Pricing is agreed on your channels and volume, and a demo shows you the agent on your own messages.
Magnitude hands over to a named person, in the same thread, with a note. The AI pauses and resumes when you hand it back.
The agent replies in the customer’s language. The Magnitude team supports you in French, English and Arabic.
Yes. The test lab scores every version on your real past conversations; you then publish, with history and rollback.
Create your agent, connect a channel and watch it handle your real requests. Write to us and we will show you on your own messages.
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