All customers

UTIC

Industry and distribution group

Channels
Email, Website chat
Rollout
Five weeks
UTIC

What a deployment of this shape targets

63%of inbound requests qualified alone
< 2 minfirst reply in business hours
-30%less time spent triaging
2languages covered

Deployment targets for this kind of business. This customer’s own measured figures will be published here.

Before

A group this size receives very different requests at the same address: suppliers, applicants, customers of several subsidiaries. Sorting them takes time before anyone has even replied.

What the agent does

The agent works out which subsidiary a request belongs to, answers what is routine, and routes the rest to the right team with the context attached.

Your turn?

A thirty-minute demo: your catalog, an agent wired live to your business.

No credit card · Live in hours, no code