- Sector
- Five-star hotel
- Channels
- WhatsApp, Instagram, Email
- Rollout
- Two weeks
What a deployment of this shape targets
74%of requests handled without the front desk
< 20sfirst reply, day and night
3languages covered
+18%more direct bookings
Deployment targets for this kind of business. This customer’s own measured figures will be published here.
Before
Booking requests, spa questions and late arrivals came in at all hours, in French, English or Arabic. The front desk handled what it could between check-ins.
What the agent does
The agent knows availability, spa hours and the cancellation policy. It confirms, offers a slot, and hands over anything touching a stay already in progress.
Want the same numbers?
Thirty minutes, your catalog, an agent wired live to your business.
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